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Refunds/Exchanges

All sales are final. We accept returns or exchanges for incorrect item(s) shipped. To be eligible for a refund or exchange, you must first email within 30 days of the order date. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not

available, we will refund the full purchase price.

 

 

Shipping
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We only replace items if they are defective or damaged

(PLEASE BE SURE YOU HAVE THE RIGHT SIZE PRIOR TO ORDERING).

If you need to exchange it for the same item, send us an email at altitudek9training@gmail.com and send your item to: 1085 Paddock Road Colorado Springs, CO 80930